Privacy Policy for Advance Careers UK

1. Introduction

Welcome to Advance Careers UK ("we," "our," "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, store, and protect the personal information you provide when you use our website [Insert Your Website URL Here] (the "Site") and our services.

By registering for our masterclass, downloading content, or using our site, you agree to the terms of this policy.

2. Who We Are

Advance Careers UK is a career coaching and training service. For the purposes of data protection law, we are the "data controller" of your personal information.

3. The Information We Collect

We collect information that you provide directly to us:

• Personal Identifiers: Your full name, email address, and phone number when you register for a masterclass, event, or download a guide.
• Professional Background: Information you voluntarily provide, such as your CV, work experience, current role, career goals, and questions you submit to us.
• Technical Data: When you visit our site, we automatically collect your IP address, browser type, device information, and pages you visited through cookies and similar technologies. See our Cookie Policy for more details.
• Payment Data: If you purchase a paid service, our payment processor (e.g., Stripe, PayPal) will collect your card details. We do not store full payment card information on our servers.

4. How We Use Your Information

We use your information for the following purposes:

• To Provide Our Services: To manage your registration for the masterclass, send you the login link, and provide you with the services you requested.
• Communication: To send you important administrative messages about the event (e.g., reminders, changes) and, if you have opted-in, to send you marketing communications about similar future masterclasses, career tips, and offers we believe are relevant to you.
• Improvement: To analyze attendance and engagement to improve our content and services.
• Customer Support: To respond to your comments, questions, and requests.

5. Legal Basis for Processing (UK GDPR)

We process your data based on the following legal grounds:

• Performance of a Contract: Processing is necessary to provide the masterclass you registered for.
• Consent: For sending you direct marketing communications. You can withdraw this consent at any time by clicking the "unsubscribe" link in any email.
• Legitimate Interests: For improving our services, website security, and for administrative purposes.

6. How We Share Your Information

We value your privacy. We do not sell your data. We only share your information with:

• Service Providers: Trusted third parties who help us operate our business, such as our email marketing platform (e.g., Mailchimp), webinar hosting service (e.g., Zoom, WebinarJam), and customer relationship management (CRM) system. These providers are bound by strict data processing agreements.
• Legal Obligations: If required to do so by law, such as to comply with a court order.

7. International Transfers

Some of our third-party service providers may be located outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place.

8. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

• For marketing contacts: We will retain your data until you unsubscribe or request deletion.
• For customer data: We will retain it for as long as necessary to provide support and for our legitimate business records.

9. Your Data Protection Rights

Under data protection law, you have rights including:

• Access: The right to request a copy of the personal data we hold about you.
• Rectification: The right to request correction of any inaccurate data we hold about you.
• Erasure: The right to request we delete your personal data.
• Restriction of Processing: The right to request we suspend the processing of your personal data.
• Data Portability: The right to request the transfer of your data to another organisation.
• Objection to Marketing: You can opt-out of marketing emails at any time.

To exercise any of these rights, please contact us at [Insert your contact email, e.g., privacy@yourdomain.com].

10. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. You can set your browser to refuse all or some browser cookies.

11. Changes to This Policy

We may update this policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.